Returns & Exchanges

At Loop, we want you to love your home as much as we do, which is why we offer a 30-day return window for all unused items in their original packaging. Whether it's a change of heart or a change in decor, we make the process of refreshing your space completely stress-free.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once approved, we will email you a prepaid shipping label and a return authorization form to include inside your package.

• 3.
  Pack and Ship

  Securely pack the items in their original boxes to prevent damage during transit and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  After our warehouse team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.